Sub-processors

HRdownloads uses a number of sub-processors to carry
out certain activities with regards to the data it holds
– all are subject to agreements with HRdownloads.

What sub-processors do we use?

These sub-processors process data on our behalf but do not have access to it. See below a list of all sub-processors, how we use their services and the country the data is processed in.

Last updated: Jan 31, 2024

NAME DATA STORED PURPOSE DATA STORAGE LOCATION SECURITY POLICY
AWS Business User data and End Customer data Cloud service provider Canada https://aws.amazon.com/security/
Microsoft Office 365 Information included in the queries raised by the clients Client service using client provided email addresses. United States https://www.microsoft.com/en-us/trust-center
Salesforce Business User data Customer relationship management platform which stores Business User contact information as well as supporting information about the business relationship Canada https://security.salesforce.com/
LeanData Business User data in Salesforce Revenue orchestration platform for marketing United States https://leandatahelp.zendesk.com/hc/en-us/articles/360016462253-LeanData-Enterprise-Security-Architecture-Overview
Hubspot Personal information including first name, last name, email address, phone number for users who are the primary account or opportunity contact(s) and associated personalized and relevant contact communication. Marketing automation and analytics, monitoring website activity and as a communications tool. United States https://trust.hubspot.com/
DealHub First name, last name, title, business email.  A client’s billing information such as contact phone number and billing address is also collected and stored. Configure, price, quote platform to generate and manage contracts with clients and prospects. United States https://dealhub.io/platform/security/
Stripe Payment details of customer representative (including credit card number, full name on the credit card, expiry date and CVV), email of customer representative, address of place of employment, telephone number of customer representative. Payment processor United States https://stripe.com/docs/security

 

From time to time our business needs may change and we may consolidate and reduce our use of sub-processors. Similarly, we may add a sub-processor if we believe that doing so will allow us to improve the service we deliver. We will periodically update this page to reflect additions and removals to our list of sub-processors.