- Over 25 years of experience.
- Information technology, professional services, SaaS, non-profit, consulting
- Recent client feedback: “Kim is amazing!”
- “I enjoyed my conversation with Kim, she is very “down to earth” and answered all of my (many) questions.”
- “Professional and detailed, as always. I appreciate working with Kim!”
LIVE HR ADVICEHR advice Tailored to Your Business
Tired of the same HR advice?
Partner with Citation Canada and receive tailored support that you and your business deserve.
HR Advice You Can Trust
Our award-winning, seasoned HR advisors are experts in their respective fields. With over 140 years of combined experience in a wide variety of industries, including non-profit, healthcare, manufacturing, transportation, information technology, public sector, consulting, and more, no question is too small or too complex.
Handling over 20,000 calls annually from clients coast to coast with a 98% overall customer satisfaction rating, they are standing by to help you through your HR challenges.
Solve HR Headaches Swiftly
HR covers many different areas. Sometimes, you just won’t have all the answers. Employment legislation can be complex, but Citation Canada, formerly HRdownloads, makes things simple.
Having a point of contact you can call upon to answer a question you’re unsure about saves time and money, and it drives efficiency for your business. Speak to an HR advisor for advice on topics like:
- Employee leave and holiday entitlements;
- Handling staff absences and sick leave;
- Dealing with employment terminations;
- The latest workplace legislation changes.
Instant Access to
Expert HR Advice
Need help resolving a tricky HR issue? We’re here to help you with any questions you might have, whenever you need it! You won’t get to listen to the call-waiting music because we answer the phone too quickly. Why? Because we want to be available whenever a question pops into your head.
We provide an on-demand service with flexible options to choose from, whichever suits your business best. Pick the brains of our HR experts through a direct phone call, a self-scheduled appointment, or a quick call back. We are here to fit your busy schedule (not the other way around)!
Meet our HR advice team
We don’t hire just anyone; we hire the best! We carefully select seasoned HR experts who love complex challenges. Our team of specialized HR wizards has spent years researching legislation, rolling out organizational changes, responding to people’s challenges, and understanding the nuances of common law and intersecting regulations.
One size never fits all when it comes to people’s needs, and since so few HR questions can simply be googled, we opted to invest in qualified professionals to handle your questions. Learn more about our HR advisors below and get the best advice for your business needs.
Kim
Terri
Ed
You have questions, we have answers
Frequently Asked Questions
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What kind of HR issues can be addressed through live advice?
Live HR advice is the ideal solution to help with employee relations, policy implementation, and compliance questions that need immediate attention.
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Is the advice tailored to specific industries?
Certainly! HR experts provide advice tailored to the unique challenges of different industries, making sure you get the information you need, when you need it.
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If it is an emergency, how quickly can I get advice?
Live HR advice is available on-demand, providing prompt support when needed, thinking specifically about situations like that.