LIVE HR ADVICEHR advice Tailored to Your Business

Tired of the same HR advice?
Partner with Citation Canada and receive tailored support that you and your business deserve.

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HR Advice You Can Trust

Our award-winning, seasoned HR advisors are experts in their respective fields. With over 140 years of combined experience in a wide variety of industries, including non-profit, healthcare, manufacturing, transportation, information technology, public sector, consulting, and more, no question is too small or too complex.

Handling over 20,000 calls annually from clients coast to coast with a 98% overall customer satisfaction rating, they are standing by to help you through your HR challenges.

Solve HR Headaches Swiftly

HR covers many different areas. Sometimes, you just won’t have all the answers. Employment legislation can be complex, but Citation Canada, formerly HRdownloads, makes things simple.

Having a point of contact you can call upon to answer a question you’re unsure about saves time and money, and it drives efficiency for your business. Speak to an HR advisor for advice on topics like:

  • Employee leave and holiday entitlements;
  • Handling staff absences and sick leave;
  • Dealing with employment terminations;
  • The latest workplace legislation changes.
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Find out how Citation Canada can be your HR partner

Instant Access to
Expert HR Advice

Need help resolving a tricky HR issue? We’re here to help you with any questions you might have, whenever you need it! You won’t get to listen to the call-waiting music because we answer the phone too quickly. Why? Because we want to be available whenever a question pops into your head.

We provide an on-demand service with flexible options to choose from, whichever suits your business best. Pick the brains of our HR experts through a direct phone call, a self-scheduled appointment, or a quick call back. We are here to fit your busy schedule (not the other way around)!

Meet our HR advice team

We don’t hire just anyone; we hire the best! We carefully select seasoned HR experts who love complex challenges. Our team of specialized HR wizards has spent years researching legislation, rolling out organizational changes, responding to people’s challenges, and understanding the nuances of common law and intersecting regulations.

One size never fits all when it comes to people’s needs, and since so few HR questions can simply be googled, we opted to invest in qualified professionals to handle your questions. Learn more about our HR advisors below and get the best advice for your business needs.

  • Over 25 years of experience.
  • Information technology, professional services, SaaS, non-profit, consulting
  • Recent client feedback: “Kim is amazing!”
  • “I enjoyed my conversation with Kim, she is very “down to earth” and answered all of my (many) questions.”
  • “Professional and detailed, as always. I appreciate working with Kim!”

Kim

  • Over 21 years of experience.
  • Transportation, logistics across Canada.
  • Recent client feedback: “Terri is so friendly and helpful.”
  • “Great chat, Terri went above and beyond expectations. Thank you.”
  • “I am so impressed with Terri! I was given excellent advice and wording to use for my issue.”

Terri

  • Over 22 years of experience.
  • Automotive, gaming, aviation, manufacturing.
  • Recent client feedback: “Ed, knows his stuff.”
  • “Ed was incredibly thorough and knowledgeable. If I ever questioned the cost of Live HR Advice, this one call was worth every penny!”
  • “Ed is amazing! He always sets me up for success!”

Ed

You have questions, we have answers

Frequently Asked Questions

Join the thousands of people who trust us as their HR partner

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