In recognition of Ontario’s Francophone workers, HRdownloads is pleased to offer a French-language version of our online Accessibility for Ontarians with Disabilities Act (AODA) Express Training program. This training will quickly help your organization become AODA compliant.

In a Francophone environment, the 40-minute training program covers:

1. AODA Legislation
2. Customer Service Standards
3. Interacting and Communicating with Individuals with Various Disabilities
4. Responding to Service Animals, Support Persons and Assistive Devices
5. Understanding Service Disruptions and Feedback